Category: News

A Big Hello To Our New Head Of Account Management

We’re delighted to announce that Jim Claridge has been appointed Head of Account Management for the UK and Europe. Jim has been with the company since 2005, working his way through a variety of roles, most recently being product strategy manager. Taking over management of epyx’s account management team, Jim is now responsible for supporting…
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SMR spend on four year old-plus fleet cars up by more than a half since pandemic

The proportion of fleet SMR spend on fleet cars aged four years old or over has increased by more than a half since the pandemic, rising from 28% in 2018 to 43% in 2022. Also, the average service, maintenance and repair (SMR) invoice price for those older vehicles is 24% higher than for those aged…
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Tim, Marc & Ryan

Tim Meadows becomes CCO in newly created role

Tim Meadows has been named to the newly-created role of Chief Commercial Officer at epyx. He is rejoining the company where he spent four years, initially as Director of Account Management from 2016 and then Commercial Director, before becoming Managing Director at r2c Online, also FLEETCOR-owned. Previously, he spent eleven years at LeasePlan, ultimately as…
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Two new account manager appointments made as we expand resource

Johannah Hancox and Natalie Thurman have been appointed to new roles at epyx as we expand our account management capabilities. Holding the titles of Key Account Manager and Strategic Account Manager respectively, they will manage a portfolio of vehicle leasing companies and their supplier networks who use the 1link fleet platforms, helping to maximise the…
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Fleets given greater control over where cars and vans are serviced with new rules engine

Fleets are being given greater control over where their cars and vans are sent for service, maintenance and repair (SMR) with new technology being introduced this month. The rules engine is an addition to our Driver Booking Module which can be used to steer company vehicles towards SMR providers that are most suited to their…
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Connected vehicle technology set to be embraced by the remarketing sector

We believe that the Remarketing sector is beginning to embrace new solutions around connected vehicle data as a way to deep-dive the key health indicators for a car or van throughout its lifecycle. Debbie Fox, our commercial director at epyx, said that they had been involved in several encouraging conversations throughout the sector – ranging…
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Connected vehicle data will soon become “successor product” to telematics for fleets, we predict

We are predicting that connected vehicle technology will become the “successor product” to telematics for fleets over the next few years as the data it provides becomes more widely available in commercially viable formats. Connected vehicle data offers key advantages over telematics including the fact that information comes direct from the vehicle and avoids the…
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Vehicle Movements

Fleets look to reduce vehicle remarketing movements to meet net-zero targets

Major fleets are increasingly seeking to reduce vehicle movements in order to minimise the carbon footprint of their remarketing activities.   Working with several large vehicle leasing companies through our 1link Disposal Network platform, the subject is increasingly a discussion point and is also being made part of some disposal policies. Debbie Fox, commercial director…
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Launch of The Network Performance and Opportunities Report Plus (NPOR+)

We have launched a new report that is designed to help garages maximise the amount of service, maintenance and repair (SMR) business they are winning from major fleets. The Network Performance and Opportunities Report Plus (NPOR+) is an addition to the existing NPOR report, providing further data that workshop managers themselves have been requesting. Both…
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1link Service Network helps RAMP meet increasing demand for national warranty repairs

Increasing demand for claims repairs on a national basis has seen motor warranty provider RAMP adopt 1link Service Network to meet the needs of its 135,000 plan holders and access online those repairers who are members of a pre-existing, high quality, nationwide network. Serkan Obuz, Managing Director at RAMP, explained that more used cars were…
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